1. Purpose and Overview

GCC Contracting (hereinafter the “CGC”), together with any particular conditions that may be established, these regulate the conditions of purchase of products through the website www.bodegasillana.com (hereinafter “Website” or the “Site”), owned by BODEGAS ILLANA, SL (Hereinafter BVI), with C.I.F B16211997, registered in Registered in the Commercial Register of Cuenca, Volume 362, Book 0, Folio 95, Page CU-4805, Inscription 1, having its registered office in Finca Buenavista s / n, 16708 Pozoamargo, Cuenca.

The use of the services of the Website, and the acquisition of any of the products offered, constitutes acceptance of the User, without reservations of any kind, each and every one of these GTC. Registration on the Portal and the use of services means that your data as user will become part of the files of BVI and its treatment will be as provided in the Privacy Policy, the User expressly acknowledges and accepts.

BVI provides information about products, and offers the possibility of purchase through the Web Site.

The GTC, together with the Legal Notice and Privacy Policy Web Site are the only conditions applicable to the use of the Portal and the purchase of products through it and replace any other conditions, unless prior written agreement between BVI and the User. Consequently, users who access the Web site, sign up and purchase products through the Portal agrees to be bound and bound by the CGC, the Legal Notice and Privacy Policy as are found written in the time you access the web Site.

Any user who registers the Website must be at least eighteen (18) years.

2. Product Information

The photographs, graphics or iconographic and videos relating to products BVI representations, as well as trade names, trademarks or logos of any kind contained on the website, are intended to provide much information, however, the user must have note that only for guidance purpose and therefore lack exhaustive.

BVI reserves the right to decide, at any time, the products offered to users through the Portal. Thus, BVI may at any time add new products included in the Portal, understood, unless something else that such new products shall be governed by the provisions of GCC that are in effect at that time available.

Also, BVI reserves the right to cease providing access at any time and without notice, any of the products offered on the Portal.

In the case where, for reasons of force majeure, a product is unavailable after purchase have been made, BVI inform the user by email of the total cancellation or, where appropriate, partial order. The partial cancellation of the order does not entitle cancellation of the entire order, subject to exercise the right of withdrawal corresponding to the user in accordance with the provisions of these GTC.

3. Purchase system products

To proceed to purchase the product, the user, which must be eighteen (18) years, you must select the product you want to buy and add to the Shopping Cart. Once the selection of products for purchase is completed, the user must press the “Finish”. Then selected for purchase and the user must provide the address to which has sent the order products are indicated. Finally, the user must press the “Confirm pay.”
Once completed the purchase process, BVI. shall send the email provided by the user, an email confirmation of receipt of order within twenty-four (24) days following the completion of the same hours. The order confirmation sent by BVI. is not valid as an invoice, just as proof of purchase. BVI S.L. User shall send the invoice with the shipping package order.

The username, email address and password provided to BVI are identifiers and keys for access and make purchases and they are personal and not transferable. User name, password and email address may be modified, in which case the password, user name and / or email address modified lose their validity.

4. Product prices

The prices of products offered through the Website include all applicable taxes. Shipping costs of the products by the purchaser, be detailed and broken down in the “Your Basket” Web Site and may be prior consultation on the “Shipping”.

BVI reserves the right to change the Web site reflected in the prices, at any time. The products will be billed at the price in effect reflected on the Website, at the time of registration of the order.

5. Payment of products

Payment of the price of goods purchased and shipping costs, which will appear on the screen, can be made by credit card or debit card and through other payment systems at all times indicated on the “Payment”.

To pay, the user must follow the instructions on the screen depending on the chosen payment system.

The User shall notify BVI through administración@bodegasillana.com any improper or fraudulent charge on the account provided for purchases on the Website, in the shortest time possible, in order that BVI can arrange that deems appropriate.

6. Delivery of products

BVI is obliged to deliver the products purchased by the user in the purchase process in the shortest possible time, and in any event within thirty (30) calendar days from the date of preparation of the order. Delivery will be made, at the address specified for this purpose in the process. No products were delivered to PO boxes or booths.

If at the time of delivery of the product in the address, the user is absent, a notice indicating how to proceed will be left for collection. If, after a period of time that the carrier enables to collect the product in the appropriate office, the User not collected, the products will be returned to BVI and the User will be responsible for the shipping and return, as well as any costs associated management.
BVI shall not be liable for errors or damages caused in the delivery when the delivery address provided by the user does not conform to the desired place for the same delivery.

7. Product Returns

Orders can be canceled at no cost to the time the shipment is made effective. If we receive notice of cancellation once the package is already submitted will be considered a return.

(i) Right of withdrawal

You are entitled to withdraw from this contract within 14 calendar days without justification. The withdrawal period shall expire 14 calendar days from the day you or a third party indicated by you, other than the carrier has acquired the physical possession of the goods.

To exercise the right of withdrawal, you shall notify to the direction of BODEGAS ILLANA SL, Finca Buenavista, s / n, 16708, Pozoamargo (Cuenca – Spain), phone 969 147 039 or email your decision administracion@bodegasillana.com withdraw from the contract by an unequivocal statement (eg a letter sent by mail, fax or email). You may use the model withdrawal form below, although its use is not mandatory.

Model withdrawal form

– Attn BODEGAS ILLANA S.L., Finca Buenavista, s / n, 16708, Pozoamargo (Cuenca – Spain), telephone 969 147 039 and email administracion@bodegasillana.com:

– I hereby inform / communicate (*) to desist from my / we abandon our (*) contract of sale of the following goods / provision of the following service (*)

– Ordered on * / received on (*)

– Name of consumer and user or consumer and user

– Address of consumer and user or consumer and user

– Signature of consumer and user or consumer and user (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

Download withdrawal form

To meet the withdrawal period is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

In any case, assuming cancel the purchase, the following requirements must be met:

The product must be in the same condition it was delivered and must retain their original packaging and labeling.
The return to BVI must be done using the same box or envelope used in delivery or, failing that, in a similar format to ensure the return of the products in perfect condition.
It should include a copy of proof of purchase and the delivery order of the products within the package, which also indicates goods returned and the reason for the return.
You assume the return shipping costs when exercising the right of withdrawal.

(ii) Return of defective products (RMA)

Without prejudice to any other rights that could apply, the User shall be entitled to refund the price of defective products or products delivered if not correspond to the request made by the user. Alternatively to the above, the User is entitled to claim and have it delivered, an equal product in perfect condition.

In the cases back to BVI of defective products or that do not correspond to your order, it must be done by the user through the procedure established in paragraph (i) above, although the user, in this case, should not do against the costs of returning the products.

Whenever the user has followed the procedure set out in paragraph (i) above and have met the requirements of this section, BVI reimburse the appropriate price paid for returned products that are defective or do not correspond to the product order by the user, as provided in the subsequent section (iii).

(iii) Reimbursement of the price of products User

Whenever the user has followed the procedure set out in this section and have met the requirements therein, BVI refund the price paid for the returned products corresponding to the user. In the event that the return is made in exercise of the right of withdrawal User described in paragraph (i) BVI will not pay or will face expenses and / or return costs.

The User shall not be entitled to reimbursement of the price of the returned products that are not in the same condition they were delivered, or are not complied with the requirements of the GTC.

Partial returns of an order shall be reimbursed of the price of the product or actually returned products.

BVI manage the return order price by the same payment system used by the user to purchase products, within thirty (30) days from the collection of the returned order and once BVI has checked that the products return meet the requirements set out in paragraphs (i) and (ii) above. The application of the refund of the price in the User’s account will depend on the bank.

8. Rights and obligations of the parties

(i) Obligations of BVI:

BVI agrees to comply with the following contractual obligations:

Provide maximum guarantees to the user, the service requested by the latter under the provisions of the conditions of employment, without failing in good faith.

expressly inform the user of the existence of these conditions in advance at the beginning of the procurement procedure.

Inform the User prior to recruitment character and concrete, clear, precise and unambiguous, the specific characteristics of the services requested, such as their price and taxes are applicable.

Make available to the User the text of the general conditions.

(ii) Obligations of the User

For its part, the User agrees to:

Conduct full compliance with the provisions of these terms of the services provided by BVI, complete registration forms before the start of the procurement process with accurate and current information.

Facilitate correctly banking data requested by BVI, pay the price of the products purchased, without filing a claim would exempt from this obligation.

(iii) User rights:

All information provided to customers will be binding for the offeror under the terms established by law.

Every user is entitled to the assets acquired are of the category and legal requirements contracted or quality that is directly proportional to the category of the establishment.

9. Period of validity and modification of the CGC

The period of validity of these conditions will be the time published on the website and will apply to services purchased at the time that these conditions were available. BVI reserves the right to modify at any time and without notice, the presentation and configuration of the Web Site and GCC. Users will always have these CGC in a visible location, freely accessible to all queries want to perform. Users agree to read these CGC each time they access the website shop. In any case, acceptance of the CGC will be an essential prerequisite to hiring any product step available through the Web Site.

10. Communications between BVI and the User

All communications between BVI and the User relating to GCC or the purchase of products through the Website, shall be in writing and in accordance with the procedures established communication in these CGC for each case.

For other assumptions that are not specifically covered by these CGC, communications that the user intends to send to BVI be sent to the address BVI indicated in the first condition and shall be in writing and through a system that can demonstrate the content and BVI’s receipt of the corresponding communication.

11. Conditions of Use CLUB

The condition of Bodegas Illana Club membership is acquired:

  • By filling in the form available on the effect www.bodegasillana.com

Bodegas Illana Club members enjoy the following advantages:

  • Subscribe to our newsletter and news
  • 10% discount online

12. Integrity GCC

The GTC, Privacy Policy and Legal Notice constitute the express and sole will of BVI and the User relating to its subject and supersedes and replaces any other agreements or contracts, verbal or written, made by the parties prior.

13. Severability

If any provision of these GTC is declared invalid, it will proceed to the removal or replacement of it. In any case, such invalidity shall not affect the validity of the remaining provisions contained in these GCC.

14. Applicable Law and Jurisdiction

The GTC are governed by and construed in accordance with Spanish law.

In the event of any discrepancy or claim between the parties regarding compliance or the content of these GTC occur, the parties agree to submit the decision of the case brought to the Courts and Tribunals in accordance with applicable law .